Privacy Policy
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Fennmark is committed to handling personal data responsibly and with transparency. This Privacy Policy explains what information we collect, why we collect it, how it is used, and what rights you have regarding your data. We operate in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) where relevant.
By using this website or engaging with our services, you acknowledge that your information may be processed as described in this policy. If you have any concerns or questions, please use the contact details provided at the end of this document.
1. Data We Collect
We collect personal information in the following circumstances:
Contact Form Submissions
When you submit our contact form, we collect your name, email address, and any information you include in the message field. This is processed for the sole purpose of responding to your enquiry.
Website Analytics
If you consent to analytics cookies, we collect anonymised data about pages visited, time on site, and general geographic region. This data is aggregated and does not identify individuals directly.
Technical Data
Basic server logs may record your IP address, browser type, and the time of your visit. This is routine web server activity used to maintain service availability and security.
Service Communication
If you become a client of Fennmark, we collect and process financial, operational, and corporate data relevant to providing the agreed accounting services. This is governed by a separate service agreement.
2. How We Use Your Data
Personal data collected through this website is used for the following purposes:
- Responding to enquiries submitted via our contact form
- Improving website performance and user experience through anonymised analytics
- Maintaining the security and technical functionality of the website
- Delivering the accounting services you have engaged us for, in accordance with a service agreement
- Meeting legal and regulatory obligations where applicable
We do not sell personal data to third parties. We do not use personal information collected through this website for automated profiling or marketing purposes.
3. Legal Basis for Processing
Where applicable, we rely on the following legal bases to process personal data:
- Legitimate interest — responding to enquiries sent directly to us by prospective or current clients.
- Consent — for optional cookies such as analytics and advertising, where you have provided explicit consent via the cookie consent tool.
- Contract performance — processing financial data to deliver agreed services to clients.
- Legal obligation — retaining records as required by applicable law or regulatory requirements.
4. Data Sharing and Third Parties
We do not share personal data with third parties for commercial purposes. In limited circumstances, data may be shared with:
- Analytics service providers (only if analytics cookies are consented to), under data processing agreements
- Technology providers that support the operation of our website, on a strictly need-to-know basis
- Regulatory authorities or courts, if required by law
5. Data Retention
We keep personal data only for as long as is necessary for the purposes it was collected, or as required by law:
- Contact form enquiries are retained for up to 24 months unless they lead to an ongoing client relationship
- Analytics data is anonymised and retained in aggregate form only
- Client financial records are retained for the duration required by applicable accounting and tax regulations
6. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These include:
- Encrypted connections (HTTPS) for all website communications
- Access controls limiting data access to authorised personnel only
- Regular review of our data handling practices
In the event of a personal data breach that poses a risk to individuals, we will notify the relevant supervisory authority within 72 hours where required by law.
7. Your Rights
Depending on your location and the applicable law, you may have the following rights regarding your personal data:
Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data where there is no legitimate reason for us to continue processing it.
Right to Portability
Request your data in a structured, machine-readable format where technically feasible.
Right to Object
Object to processing based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent
Withdraw cookie consent at any time via our Cookie Settings page, without affecting prior lawful processing.
To exercise any of these rights, please contact us via the Contact page. We will respond within 30 days.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features.
- Disable cookies through your browser settings (see our Cookie Policy for more details).
- Contact us directly to request the deletion of any previously shared personal data.
We respect your privacy choices. If you would like us to delete your data, please reach out via our Contact page. We will process your request promptly.
8. Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Material changes will be indicated by an updated date at the top of this page. We encourage you to review this policy periodically.